Setup Guide

Before You Start

Pickwave Pro creates pickwaves from your existing Linnworks Open Orders views. Create and test those views in Linnworks first, so each view already contains the exact orders you want that schedule line to process.

• Confirm the order views show the correct orders in Linnworks.
• Confirm the warehouse location is correct.
• Confirm pickwave identifiers and pickwave users already exist in Linnworks.

Initial Setup

1. Install Pickwave Pro from Linnworks and open it from the Linnworks Apps menu.
2. Click Refresh Linnworks Data to load locations, order views, identifiers and pickwave users.
3. Open Settings and choose your timezone.
4. Hide any locations you do not pickwave from.
5. Hide pickwave allocation users and order view owners that are not relevant.
6. Save Settings and confirm the save message appears.

Create A Schedule

1. Open Schedules.
2. Enter a schedule name, such as Courier Morning Run.
3. Select the days and times the schedule should run.
4. Choose the default location and assigned user. Use Unallocated if no user should be assigned.
5. Add one or more pickwave lines. Each line selects one Linnworks order view.
6. For each line, choose grouping, maximum quantity rules and pickwave identifiers.
7. Save the schedule.

Test Before Relying On Timed Runs

Use Run Now on a saved schedule to confirm the chosen view, limits, identifiers and assignment behave as expected. Run History shows created pickwaves, accepted order counts, skipped parked orders, locked/problem orders, insufficient stock orders and errors.

Support

If you need help, use the Pickwave Pro support form. Include the schedule name, run time, location, order view and any Run History error message.